Add capacity
before payroll.
When customer-facing work piles up, the first move does not have to be another hire. Start with Garrio, then add headcount when judgment actually needs a full-time role.
Add capacity at the pace
your store grows.
Start free to prove Garrio on real shoppers. Move up to handle routine buying and order questions, then add trained people as volume grows — no new hire required.
Free Plan
- 100 AI Interactions per month
- AI managed knowledge base
- Live analytics for every AI conversation
- Access to the merchant community forum
Starter Plan
- 200 AI Interactions included
- $0.10 for each additional AI Interaction beyond the included 200
- AI managed knowledge base
- Live analytics for every AI conversation
- Access to the merchant community forum
- Priority support response times
- Adjust usage caps anytime
Additional interactions: $0.10 ea.
Professional Plan
- Unlimited AI Interactions
- Agent + AI managed knowledge base
- 100 Agent Handled Interactions included
- $1.00 per additional Agent Handled Interaction, subject to your chosen usage cap
- Live analytics for every AI conversation
- Access to the merchant community forum
- Adjust usage caps anytime
- Custom Trained AI Model
- Garrio dedicated account manager
Additional interactions: $1.00 per agent interaction
What a hire costs
vs. adding Garrio.
Compare paying a person to cover this work by hand against adding Garrio capacity at your monthly volume.
Choose a plan to model:
Cover it with payroll
With Starter Plan
What you get
on each plan.
Every plan covers your customer-facing work. Here's what changes as you add capacity.
Garrio before payroll
- Live this week — no recruiting, onboarding, or ramp time
- Scales up and down with volume, so you only pay for what your store actually uses
- Frees up owner time on routine buying and order questions before you commit to a salary
Hire a support or ops person first
- Weeks to recruit and train before anyone touches a customer
- A fixed monthly salary plus benefits, whether volume is high or quiet
- Headcount locked in before you know which work truly needs full-time judgment
| Feature | Free Plan | Starter Plan | Professional PlanBEST FOR SCALE |
|---|---|---|---|
| AI Interactions included | 100 per month | 200 per month | Unlimited |
| Agent Handled InteractionsTrained people add capacity on the hardest questions | Not available | Not available | 100 included |
| AI Interaction overage rate | Not available | $0.10 per interaction | Included (unlimited) |
| Agent Interaction overage rate | Not available | Not available | $1.00 per interaction |
| Live analytics dashboard | |||
| Knowledge base | AI managed | AI managed | Agent + AI managed |
| Custom trained AI modelFine-tuned to your store data | |||
| Help when you need it | Community forum | Community + priority help | Dedicated manager |
| Adjustable usage caps |
All plans are month-to-month. No contracts, cancel anytime.
Know exactly how
billing works
The most common questions we get from founders before they install.
Need a custom volume model?
Contact the Garrio TeamAdd capacity first.
Add headcount later.
Install in 5 minutes, see how Garrio handles your shoppers, and add headcount only when judgment needs a full-time role. No credit card, no commitment.
Setup time
Always free to start
Month-to-month plans